Terms of service

Terms of Service
HTOT African Foods

Last updated: February 2026

These Terms of Service govern your use of our website and the purchase of products from HTOT African Foods. By accessing our website or placing an order, you agree to these terms.

  1. About Us

HTOT African Foods is an online store supplying African food products, snacks, and ingredients within the United Kingdom.

  1. Eligibility

To place an order on our website, you must:

• Be at least 18 years old
• Provide accurate and complete information
• Use a valid payment method

You are responsible for ensuring that the information you provide is correct.

  1. Products and Availability

We aim to ensure that all product descriptions, images, and prices are accurate. However:

• Product packaging may vary from images shown
• Availability may change without notice
• We reserve the right to limit quantities

If a product becomes unavailable after you place an order, we will contact you to offer a refund or alternative.

  1. Pricing and Payment

All prices are listed in GBP and include VAT where applicable.

You agree to pay the full amount shown at checkout, including:

• Product cost
• Delivery charges
• Any applicable taxes

We reserve the right to change prices at any time. Price changes will not affect orders already confirmed.

  1. Order Acceptance

When you place an order, you will receive an order confirmation email. This does not mean your order has been accepted.

A contract is formed only when your order has been dispatched.

We reserve the right to refuse or cancel any order if:

• Payment is not authorised
• There is a pricing error
• The item is unavailable
• Fraud or misuse is suspected

  1. Delivery

We aim to dispatch orders promptly. Delivery times are estimates and may vary due to courier delays or peak periods.

Once your order has been dispatched, responsibility for delivery lies with the courier.

Please ensure your delivery address is correct. We are not responsible for delays or losses caused by incorrect details.

  1. Returns and Refunds

Our Return and Refund Policy forms part of these Terms of Service. Please refer to our separate policy for full details on returns and refunds.

  1. Food Safety and Storage

You are responsible for storing products correctly once delivered. Please follow all storage instructions provided on packaging.

We are not liable for spoilage or damage caused by improper storage after delivery.

  1. Intellectual Property

All content on this website, including text, images, branding, and logos, is the property of HTOT African Foods.

You may not copy, reproduce, or use any content without written permission.

  1. Limitation of Liability

To the fullest extent permitted by law, HTOT African Foods shall not be liable for:

• Indirect or consequential losses
• Loss of profits or business
• Delays beyond our reasonable control

Nothing in these terms excludes liability for death or personal injury caused by negligence or fraud.

  1. Privacy

Your personal data is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described there.

  1. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

  1. Changes to These Terms

We may update these Terms of Service at any time. The latest version will always be available on our website. Continued use of the website means you accept any updated terms.

If you have any questions about these Terms of Service, please contact us via the contact form on https://htotafricanfoods.com/.